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White Glove Delivery

More Than Delivery. A Complete Final-Mile Experience.

Our White Glove Delivery service is built for products that need more care, attention, and professionalism than standard doorstep delivery.

From furniture and appliances to oversized and high-value products, our delivery teams handle everything from pickup through final placement at the customer's location.

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Ratz Logistics team presenting a fully placed dining set to a customer

Our White Glove Services

Every job is handled by trained teams, with the right equipment for the product and the room it's going into.

  • 01

    Two-Person Delivery Teams

    Professional handling of heavy, bulky, and oversized products.

  • 02

    Room-of-Choice Delivery

    Items can be carried inside and placed in the customer's preferred room.

  • 03

    Appliance & Furniture Delivery

    Refrigerators, washers, dryers, ranges, mattresses, furniture, and other large products.

  • 04

    Unpacking & Placement

    Products can be carefully unpacked and positioned where required.

  • 05

    Packaging Removal

    Removal of cardboard and packaging materials when included in the service agreement.

  • 06

    Proof of Delivery

    Delivery confirmation and documentation for better visibility and accountability.

  • 07

    Scheduled Delivery

    Coordinated delivery windows designed around customer requirements.

  • 08

    Reverse Logistics

    Returns, exchanges, and product pickups can be incorporated into customized delivery programs.

Two Ratz Logistics team members carefully wrapping a sofa in moving blankets while the customer looks on
Careful handling, every step — from pickup to placement.

Built for Retailers, Manufacturers & Logistics Partners

Ratz Logistics works with businesses that need a dependable final-mile partner for products that cannot simply be left at the door.

We support retailers, furniture and appliance companies, manufacturers, e-commerce businesses, 3PLs, distributors, and other logistics providers with dedicated or scheduled delivery solutions.

Ratz Logistics team delivering a stainless steel refrigerator from a straight truck into a customer's home

Professional Equipment. Professional Handling.

Ratz Logistics technician levelling an appliance while a colleague documents the installation

Our white-glove delivery operations can utilize appropriately equipped vehicles, including 26-ft straight trucks with liftgates, along with dollies, moving equipment, protective materials, and other equipment appropriate to the delivery requirements.

From Warehouse to the Customer's Room

Our goal is simple: protect the product, protect the customer's property, and deliver a professional experience from beginning to end.

  1. 1

    Pickup

    Product is collected from the warehouse, distribution centre, or retail location.

  2. 2

    Transportation

    Secured and transported in appropriately equipped vehicles built for large or delicate items.

  3. 3

    Scheduled Arrival

    Delivery windows are coordinated in advance around the customer's availability.

  4. 4

    In-Home Delivery

    A two-person team carries the product inside, with care taken for floors, doorways, and stairs.

  5. 5

    Room Placement

    The item is unpacked and positioned exactly where the customer wants it.

  6. 6

    Proof of Delivery

    Confirmation and documentation are recorded for full visibility and accountability.

Need a White Glove Delivery Partner?

Let's build a final-mile solution around your operation.

Whether you need a dedicated delivery route, recurring deliveries, additional seasonal capacity, or customized final-mile support, Ratz Logistics is ready to talk.

Talk To Our Team

Ratz Logistics — Reliable Last Mile. Exceptional Final Mile.